Product details
Although I repeat certain designs, each piece is hand worked so your order may not look precisely like the photo. If an item is listed as ‘unique’ you will receive the artwork that is shown in the photo.
Payment
Payment is through Paypal, for which you do not have to have a Paypal account, major credit cards are accepted. If you would prefer to pay by bank transfer please contact me.
Delivery
Free delivery in the UK.
Delivery will be 3 – 5 working days from the day your order is placed. If you wish to receive your order by a particular date, please email me, I will do my best to help. Delivery will be by Royal Mail Special Delivery of by a reputable courier, a signature will be required.
Packaging
I use recycled and biodegradable packaging materials to minimise waste.
Returns & Cancelled Orders
If your order is damaged when you receive it, please contact me immediately to arrange return and refund or replacement.
If you are not happy with your artwork for any reason, please notify me as soon as possible. You may cancel your order within 14 days of delivery and receive a full refund. The order must be returned to me within 28 days at your own expense by Royal Mail Special Delivery. Please pack the artwork carefully in the original packaging.
Your statutory rights are not affected.
Commissions
Commissioned artwork cannot be returned or refunded.
Looking after your artwork
A little bit of TLC will keep your artwork looking lovely. Please read the simple Metal Care Instructions. A printed copy will accompany all orders.